| Servillian Technology has worked hard over the last year to streamline our support services into a easy to use and efficient tool. Customer satisfaction is our highest priority and we've changed our processes to better serve our customers before, during, and after a project. New Support Application We have added a new support application that handles items on an issue by issue basis. Every piece of interaction, whether it be a phone call, email, or online submission is tracked in one 'ticket' in our application, keeping everyone informed on your issue's progress and status. Phone Upgrade We have a unique development style where you as the customer has 1 on 1 access with the developers during the project life-cycle. To facilitate this better, we've upgraded our phone system so that you can get to the developer directly. |
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